Job Code : 1554
A start-up BPO company based in Sri Lanka.
- Make sure quality service is provided with the organization’s objectives
- Develop evaluation programs
- Should also be involved in training, coaching, calibrating sessions, compliance monitoring, competition analysis, and improving call center efficiency.
- 2 years BPO experience as a quality analyst
Interested candidates can send their CV’s to firstname.lastname@example.org or apply through our portal here.