Quality Analyst


Job Code : 1554

A start-up BPO company based in Sri Lanka.

Key Responsibilities

  • Make sure quality service is provided with the organization’s objectives
  • Develop evaluation programs
  • Should also be involved in training, coaching, calibrating sessions, compliance monitoring, competition analysis, and improving call center efficiency.

Candidate Profile

  • 2 years BPO experience as a quality analyst

Interested candidates can send their CV’s to hroperations@bconnected.lk or apply through our portal here.

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