Operations Manager


Job Code : 1553

A start-up BPO company based in Sri Lanka.

Key Responsibilities

  • Aid in recruitment and interviewing possible candidates
  • Summarize and analyze call center trends and data for performance
  • Manage and improve center performance
  • Oversee system maintenance and upgrade implementation

Candidate Profile

  • 2 years of BPO managerial experience
  • 2 years call center experience
  • Bachelor’s degree
  • Excellent communication skills in English, Sinhala/ Tamil

Interested candidates can send their CV’s to hroperations@bconnected.lk or apply through our portal here.

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