Operations Manager

Vacancy

Job Code : 1553

A start-up BPO company based in Sri Lanka.

Key Responsibilities

• Aid in recruitment and interviewing possible candidates
• Summarize and analyze call center trends and data for performance
• Manage and improve center performance
• Oversee system maintenance and upgrade implementation

Candidate Profile

• 2 years of BPO managerial experience
• 2 years call center experience
• Bachelor’s degree
• Excellent communication skills in English, Sinhala/ Tamil

Interested candidates can send their CV’s to hroperations@bconnected.lk or apply through our portal here.